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Our plans for COVID-19

Stay safe, sleep sound

We want you to have nothing but a good time at The Clermont, no matter what is going on in the world. If recent events have taught us anything, it is the value of looking after one another.

As a hotel, we are dedicated to caring for your comfort, health and wellbeing. So, we are doing everything we can to not only ensure our hotels are the safest of havens during your trip, but that your experience with us is as seamless and smooth as it can be.

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Existing bookings

If your plans need to change

If you've prepaid for a stay that has been affected by COVID–19 or UK Government restrictions just get in touch with us here.

If you book direct, our stays are fully flexible up to 2pm on the day of arrival.

Simply click below and reference your order number (this will be on your confirmation email) to amend your booking:

Clermont Victoria

Clermont Charing Cross

And if you've booked via a third party, you will be able to find all of your available options by contacting the company you booked with directly using the details in the confirmation email you received.

Cleanliness

We’ll leave no stone unturned

Rooms, restaurants, meeting spaces and more. We have the fortune to have big, beautiful spaces with plenty to offer.

That makes us extra vigilant, ensuring all spaces within each of our hotels are rigorously and regularly cleaned and disinfected. Not just daily, but throughout the day.

Throughout your stay

Let's continue to stay safe

You’ll notice the team will all continue to wear face coverings around the hotel. This is to ensure that both our guests and our colleagues are kept as safe as possible. We would like to request that our guests also continue to wear a face-covering in all public areas, in consideration for others.

We have hand sanitiser ready for you at the entrance and key spots around the hotel. Please feel free to use it. And we’ll continue to ensure social distancing measures are thoughtfully observed.

We will also still be asking our guests to check in on the NHS COVID-19 app too. And at the end of your stay simply use the express checkout at reception for a contact-free goodbye.

Restaurants & bars

The same great food, served with confidence

Clermont, Charing Cross

While the restaurant at Clermont, Charing Cross is undergoing refurbishment, our breakfasts will be served in the Ballroom.

We are delighted to recommend the One Twenty-One Two restaurant at the Royal Horseguards Hotel, as well as the Terrace and Equus bar, where, as a guest of the Clermont, you will receive a 20% discount on your meal. The Royal Horseguards Hotel is a mere 5-minute walk from Charing Cross to Embankment.

Clermont, Victoria

Breakfast is currently being served in the fabulous ground floor restaurant, The Soak, with its beautiful arched windows and high ceilings. You're welcome to book lunch or dinner and sample our cocktails while you soak in the atmosphere.

Hotel facilities

If you’re looking to work out

The hotel gym is open and ready for action!

We’ve also partnered with our friends at FLY LDN to offer a range of wellness classes, that you can access through the TV in your room, at a time that works for you.

Our reception team would also be happy to recommend local running routes to keep your step count up.